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Create a custom Workflow action

You can extend Workflows via custom actions. In a custom action, you implement your integration with any third party system that allows the user to communicate with other systems. Users can then add your custom action as a task to their workflows. This guide explains how to create a custom action.

In this guide, you'll create a custom action named greeter that:

  • Accepts a name and a connection as an input.
  • Returns a greeting message using the name given as the input and logs the message in Workflows.
  • Shows how to retrieve the connection as an app settings object by its ID.

Create an action

A custom action is part of a Dynatrace app. To create an action, run the following command in the root directory of your app within the terminal:

npx dt-app generate action greeter

The command will generate an action named greeter in the /actions directory with some default files and register the action in the app config.

If you develop an app that only consists of actions and doesn't provide a UI, consider hiding your app in the launcher by setting app.hidden to true in your app.config.json.

Update Jest config

The earlier command also generates Jest files to test your action. If you use Jest for testing your Dynatrace app, you can update your jest.config.js file in the root directory as follows:

module.exports = {
projects: ['<rootDir>/actions/jest.action.config.js', '<rootDir>/actions/jest.widget.config.js'],

Run the action in a workflow

Now that you have updated the app configuration and have all the files, you can deploy the app to run it in a workflow using the following command in the terminal:

npm run deploy

After deployment, do the following:

  • Open Workflows and create a new workflow.
  • Then, add a task and select the Greeter task from the list.
  • Save the workflow and run it.

By running a workflow, you'll end up in the execution monitor. Within there, you can see not only execution details but also the input sent to your action and the result produced by your action. This information is in the respective Detail, Input, and Result tabs. You can find the logs in the dedicated log section at the bottom of the page.


To find the details about building and monitoring workflows, visit Introduction to workflows

Input TabResult Tab

Congratulations. You ran a task successfully with your custom action.

Widget interface

The Dynatrace App Toolkit generates a default widget interface for you after you execute the npm run generate:action command. For the greeter action, you'll find this default widget UI in /actions/greeter.widget.tsx. It has two UI elements:

  • Connection: It's an AutomationConnectionPicker component that lets you pick an app setting. The user defines this app setting, which contains information to connect to an external system. It's then sent to the action logic as the connectionId property.
  • Name: It's an input element where the user can insert their name. It's also sent to the action logic as a name property.

The input produced by the widget is the payload for the action app function. The app function implementing the action defines its contract by the input it consumes. Changing it has an impact on any existing workflow. You need to ensure that your action app function does support legacy and newer payloads if you make changes. The same is true for your action's return value (the return value of the action app function).

This code will result in the following widget UI:

Widget UI


While developing locally, you can mock the connection picker value (My Connection). Go to local development section for app settings to learn more.

Action logic

The Dynatrace App Toolkit generates a default action logic in the /actions directory. This default code handles the connectionId and the name payload sent by the widget interface. You can find the file at /actions.greeter.actions.ts. This file is an app function explicitly for the greeter action.

It's essential to understand the following things:

  • The input from the widget interface is available as the payload property.
  • The app function's return value becomes the output of the action.

Get app settings

If you look at the code in the file, you'll find that you can get the app settings using getAppSettingsObjectByObjectid from @dynatrace-sdk/client-app-settings as follows:

const connectionObject = await appSettingsObjectsClient.getAppSettingsObjectByObjectId({
objectId: payload.connectionId,

It'll give you access to the URL and the token required to access the external system through connectionObject.value.url and connectionObject.value.token, respectively. You can use them to access the external system in your app function.

The generate action command automatically includes the settings:objects:read scope in your app config, which is essential for operating the getAppSettingsObjectByObjectId function. There's no need for manual scope addition, as the command ensures your app has correct permissions for accessing settings objects.

It's essential to understand that there are different types of fields in settings. Especially for any credentials like token, the "type": "secret" should be used.

Log messages

You can log messages for the end user using the userLogger function exported by @dynatrace-sdk/automation-action-utils as follows:`Hello ${}! Have a great day!`);

These logs will appear in the task's logs in the Workflow for every execution.

Debug the action

Workflows offer a dev-helper tool that helps you debug action widgets.

Dev Helper

You can access the dev helper via the links displayed by the dt-app on your terminal after executing the npm run start command.


The return value for an app function when implementing a custom workflow action is limited to 1 MB.

Show sample results

You can show a sample result for your action. Users can look at this sample and figure out what the action output would look like.

The Dynatrace App Toolkit creates a greeter.sample-result.json file in the /src/assets directory for our greeter action. Open this file and add the sample JSON result.

End an action early

If you want to exit from your action at any point, you can use the UnsuccessfulActionError error class from @dynatrace-sdk/automation-action-utils/actions as follows:

throw new UnsuccessfulActionError('A message why the action failed');

This will result in the action's failure with the given message.


You learned how to create a custom action with the action widget UI and action function to implement its functionality. For further information about the Workflows and AutomationEngine, have a look at the user documentation.

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